- Built using official 2026 military compensation tables
- Military-focused financial modeling
- Educational estimates — not financial advice
Sources: DFAS / DoD BAH tables · Last updated May 2026
Help / Support
Support & contact
Questions, bugs, or PCS planning issues? Built specifically for military families navigating PCS — we read every message.
Premium support
Priority help for paid subscribers
Premium and Founder members get priority review on bugs, billing questions, calculation concerns, and refund requests. Include your account email and (if relevant) the scenario name when contacting us so we can resolve it on the first reply.
Response expectations
Typical response times
Billing questions
Within 1 business day
Technical issues
1–2 business days
Compensation data questions
1–2 business days
Feature requests
Reviewed weekly
General feedback
Reviewed weekly
Premium and Founder members receive priority review within these windows.
Self-serve first
Before contacting support
Many common questions can be answered immediately through these resources.
In scope
What support can help with
- Billing issues
- Subscription questions
- Scenario issues
- Compensation data discrepancies
- Feature requests
- Recommendation questions
- Technical bugs
Out of scope
What support cannot provide
- Financial advice
- Legal advice
- Tax advice
- Investment recommendations
- Real estate brokerage services
For any of these, please consult a qualified licensed professional.
Troubleshooting
Quick fixes before you write in
A scenario won't save or recalculate
- Check that all required inputs are filled and mortgage rate is between 1% and 20%.
- Refresh the page and try again — your inputs are auto-saved as a draft.
- If the error continues, send the scenario name to support.
BAH or pay numbers look wrong
- Confirm your ZIP code, rank, and dependent status on the Profile screen.
- Use Verify Rates to compare against the official DoD table.
- If a published rate looks off, choose 'Compensation/Rate Discrepancy' in the support form.
Premium features still locked after upgrade
- Sign out and back in to refresh your access status.
- Check the Profile area for your subscription label.
- Contact support with your account email — we can refresh access manually.
FAQ
Frequently asked questions
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Educational estimates — not financial, tax, or legal advice.